Build growth by expanding customer transaction size.

Customers in all sectors want to be engaged by the company they buy products from.  For some customers this engagement is "short and sweet" but for others the engagement is daily and over many years.  Through data analysis, we have learned that customers are telling us what they want every time they make a transaction.  For the major sectors, this is what we know: 

  • Grocery customers buy "Baskets not Items"
  • Telecoms customers want to be "connected not just charged"
  • Credit Card customers want "a lifestyle not just a rate"
  • Online gamblers want to "accumulate not just make single bets“

Our work will identify how customers transact with your products and which actions will grow that transaction size. 

© 2006 Engage Your Customers